Return Policy

Please find all legal details concerning your right of withdrawal in our disclaimer. Return payments have to be covered by the customer.
 
Please note: We know that sometimes things just won't fit. Unfortunately, reshipments have a negative influence on our envirement. At Dakine Shop, we have been standing up for environment protection for years. Please help us, to keep transport distances and packing materials to a minimum.
 
 
 
How do I send my order back?
 
To assure a quick and uncomplicated processing of your reshipment, please proceed as follows:
 
- Please make sure to send back all articles with the original label and wrapping
- Pack your articles decently in order to avoid damage and dirt during the reshipment
- Attach a copy of the bill or a disclaimer form to the sending. You can access and print your bill at any time by logging into your customer account.
 
 
Please send the items you want to return to:
 
Dakine Shop GmbH
Alte Landstrasse 17
85521 Ottobrunn
Deutschland / Germany
 
 
 
If you have any doubt, don't hesitate to contact our customer service. Just use our online contact form, our live chat or send an email to info@dakine-shop.com. Our service hotline can be reached at +49 (0)89 35 06 17 17 (standard telephone fees) Mon-Fri from 9am – 6pm and Sat from 10am – 4pm.
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