Please find all legal details concerning your right of withdrawal in our disclaimer. Return payments have to be covered by the customer.
Please note: We know that sometimes things just won't fit. Unfortunately, reshipments have a negative influence on our envirement. At Dakine Shop, we have been standing up for environment protection for years. Please help us, to keep transport distances and packing materials to a minimum.
How do I send my order back?
To assure a quick and uncomplicated processing of your reshipment, please proceed as follows:
- Please make sure to send back all articles with the original label and wrapping
- Pack your articles decently in order to avoid damage and dirt during the reshipment
- Attach a copy of the bill or a disclaimer form to the sending. You can access and print your bill at any time by logging into your customer account.
Please send the items you want to return to:
Dakine Shop GmbH
Alte Landstrasse 17
Deutschland / Germany
If you have any doubt, don't hesitate to contact our customer service. Just use our online contact form, our live chat or send an email to firstname.lastname@example.org. Our service hotline can be reached at +49 (0)89 35 06 17 17 (standard telephone fees) Mon-Fri from 9am – 6pm and Sat from 10am – 4pm.